I shared in Part 1, how we developed activities to get a middle-school boy using a Dynavox V.
We were discouraged after all our work, having Medicaid deny our claim. I have to say that all through this, the Dynavox team in Pittsburgh held our hand and the area consultant kept us in the loop as they did detective work to find what we needed to fix and re-submit our request for funding. Finally the word came back about August that we didn't do 2 things: the diagnosis for the student had a code number that had a .0 after it - we had not put it down. For example, 2145 would not be good enough. It HAD to be 2145.0! Then, for some reason, the screener of the claim wanted to not only see that there was an AT specilaist (me) overseeing the initial implementation and training, but they wanted the NAME of the AT specilaist in the description.
Past experience on everyone's part never showed that this had been necessary before - but - OK, we re-submitted and waited...
September came and went, October came and went, and then the first of November - at last! The device was approved and would be shipped out. We were ready to go down the next road, which is the set up and implementation piece.
I got a call this week from the family - they had the device and were SO excited. They wanted to know when I could come to help them get it set up. I drove over and met with them for a couple of hours and we built the student's user profile. I showed them how to edit buttons and some beginning strategies to get it up and going. Dad took a picture on his phone of his son with the device to send to the SLP that had done all the hard work of getting this boy this device (He had been transferred to new students in a new community in our region and would no longer be working with this student).
It was so exciting to leave the family with a device up and running so they could help their son express himself with his new voice for Thanksgiving break. I drove away with that great feeling that you get when you know you are in a career with some great rewards that are truly the non-financial and intangible kind. I was truly thankful.
I have another student waiting for his new device as well in another town. His didn't get denied, but we have been puzzle-piecing the funding from various sources and it has also come together in the past week or so - and he will be getting his for Christmas!
All the best to you!
Lon
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